Terms of Service

Please read these terms carefully before using our Services.

Last Updated: March 5, 2026
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DEFINITION AND INTERPRETATION

In this Terms of Service ("Terms"): • "Company", "we", "us", "our" refers to PIXEL SYNC (HK) LIMITED and its affiliates • "Services" means all services, products, and infrastructure provided by the Company • "Advertiser" or "you" means any individual or entity using the Services • "Platform" refers to advertising platforms including but not limited to Meta, Google, TikTok, and others • "Content" means any advertising material, creative, landing pages, or other materials used in connection with the Services

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ACCEPTANCE OF TERMS

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any provision of these Terms, you must not use the Services. We reserve the right to modify these Terms at any time. Continued use of the Services following any modification constitutes your acceptance of the updated Terms.

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ELIGIBILITY AND AUTHORIZATION

You represent and warrant that: • You are at least 18 years of age or the age of majority in your jurisdiction • You have the legal authority to enter into this agreement • You are not prohibited by law from using the Services • All information provided to us is true, accurate, and complete • Your use of the Services complies with all applicable laws and regulations

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SCOPE OF SERVICES

The Company provides infrastructure, account management, and related services to facilitate advertising campaigns. The Company does not: • Create, review, approve, validate, or endorse advertising content • Guarantee approval or performance of advertisements • Assume responsibility for platform enforcement actions • Provide financial, legal, or compliance advice All responsibility for advertising content and compliance remains with the Advertiser.

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ADVERTISER RESPONSIBILITIES

You are solely responsible for: • Ensuring all advertising content complies with applicable laws and regulations • Ensuring consistency with platform policies and guidelines • Maintaining accurate business records and documentation • Disclosing all material information required by law • Obtaining all necessary licenses, permits, and authorizations • Indemnifying the Company against any claims arising from your advertising activities

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PAYMENT TERMS

• All fees must be paid in accordance with the agreed payment schedule • Payments are non-refundable except as required by law • We may suspend Services if payment is overdue • You are responsible for all taxes, duties, and charges related to your use of the Services • We reserve the right to adjust pricing with 30 days' written notice

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SUSPENSION AND TERMINATION

We may immediately suspend or terminate your access to the Services if: • You breach any provision of these Terms • Your conduct violates applicable laws or platform policies • We determine that access poses risk to the Company or Platforms • You fail to comply with payment obligations • We receive complaints or enforcement actions related to your account Suspension or termination may occur without prior notice or liability.

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LIMITATION OF LIABILITY

To the maximum extent permitted by law: • The Company is not liable for any indirect, incidental, special, consequential, or punitive damages • The Company's total liability shall not exceed the fees paid in the 12 months preceding the claim • We are not liable for any actions or inactions of advertising platforms • We are not liable for loss of data, revenue, or business opportunities

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INDEMNIFICATION

You shall indemnify, defend, and hold harmless the Company, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: • Your use of the Services • Your advertising content or activities • Your breach of these Terms • Any violation of applicable laws • Third-party claims related to your advertisements

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INTELLECTUAL PROPERTY

• You retain all rights to your advertising Content • You grant us a license to use your Content solely for delivering the Services • Our Service infrastructure, technology, and branding remain our exclusive property • You may not reverse engineer, copy, or reproduce our technology • You agree not to infringe third-party intellectual property rights

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CONFIDENTIALITY

Both parties agree to maintain confidentiality of sensitive information shared in connection with the Services. This does not apply to information that is: • Publicly available • Required to be disclosed by law • Necessary to enforce these Terms • Disclosed to professional advisers under confidentiality obligations

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DATA PROTECTION

We process personal data in accordance with applicable data protection laws. Your use of the Services indicates consent to our processing of data necessary to deliver the Services. For details on how we handle your data, please refer to our Privacy Policy.

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THIRD-PARTY PLATFORMS

We are not responsible for the policies, enforcement actions, or decisions of advertising platforms. Platform policies are beyond our control, and we assume no liability for: • Advertisement rejection or disapproval • Account suspension or termination • Policy changes or enforcement decisions • Loss of advertising access or functionality

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WARRANTIES DISCLAIMER

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING: • Merchantability • Fitness for a particular purpose • Non-infringement • Title • Accuracy or completeness of information • Uninterrupted or error-free operation

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GOVERNING LAW AND JURISDICTION

These Terms and any dispute or claim arising out of or in connection with these Terms, including any non-contractual dispute or claim or dispute concerning its subject matter or formation, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Both parties irrevocably agree that any claim or dispute arising out of or in relation to these Terms, our Services, or your use of our platform shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.

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DISPUTE RESOLUTION

Before initiating legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiation. If negotiation fails, disputes shall be resolved through arbitration or court proceedings as permitted by Hong Kong law.

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SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be reformed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

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ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and the Company regarding your use of the Services and supersede all prior negotiations, understandings, and agreements, whether written or oral.

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CONTACT INFORMATION

For questions or concerns regarding these Terms of Service, please contact: PIXEL SYNC (HK) LIMITED Email: legal@pixelsync.com We will respond to your inquiry within 30 days.

Questions About Our Terms?

If you have any questions about our Terms of Service, please contact our legal team at legal@pixelsync.com

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